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Ernest from Pratt’s towing came to our rescue when our car’s alternator failed on our drive home from our GA vacation last Friday night. We were stuck on SR 40 near Astor in the dark and we were so thankful he found us as we had no lights and we were parked along the side of that busy 2 lane highway. He got us and our car safely home, and we were so pleased with his service we called Pratts again the next morning for a second tow to our dealership for the repair. The second driver, Jose, was also very courteous and professional. We would use them again if needed, and recommend them to anyone needing a tow. They are also a AAA provider.
Mary Jo C.
I backed my truck off into the grass and the drive tire spun. I called Pratt's and the lady said they could respond "within the hour". Tito showed up in an hour and ten minutes. Nice. He winched me three feet, and I was loose. A fair price, very timely response and totally professional. No damage to my unit. I hope I never need them again, but if I do, I won't hesitate to call.
Cedar Hill T.
Blake from Pratts Towing is amazing! He went above and beyond for us this morning. He deserves a raise! Thank you Blake.
Kellie G.
I foolishly continued into some soft ground with my Class A DP motor coach. After hours of trying to dig myself out, I put the call into Pratt's. Within an hour Darryl showed up with the biggest wrecker I had ever seen. I'm sure he wondered why the heck I was trying to do and I was in a challenging spot for him. In the end Darryl went above and beyond to winch me back to firm ground. The charge was a very fair $600 for 30 min each way plus about 1.5 hrs on site. Pratt's emailed me a receipt for the service which I turned in to my Roadside Assistance insurance who reimbursed me. BIG thanks to Pratt's and Darryl! Obviously, I strongly recommend them based on my experience.
Dan O.
Great experience, loading heavy equipment. Very professional team for our unique request. Thank you for the amazing job!
Lynnette B.
These guys are great. My wife's car was wrecked today and they transported it to their yard. We came by to retrieve our stuff from the car and minutes after we left we got a call that we forgot a pair of sunglasses in the car, so we went back to get them. 👍
Rob H.
My car broke down at Porky's BBQ so I called AAA roadside assistance they sent to me a tow truck from pratt's towing. The driver was Aaron. He got me to Pronto Auto repair where we dropped off my car. Because nobody was at the repair shop he made sure I got home by bringing me to my apartment.
Virginia W.
Jack is amazing. He was courteous, and very helpful. Thank you Jack for getting the tire on, so 24 students could get an education. I was pleased with your service
Mist Y.
These guys saw me struggling to change my tire off I4 and they changed it for me! Wonderful company, wonderful people. They were truly my angels on my way to work today. Thanks again Pratt’s towing!
Amineh C.
Yesterday my rental van had a flat tire and we called roadside assistance, they sent Gary from pratt's. He went above and beyond to help my family of 7 that was in the van. I'm sitting on the side of the road ready to cry and he said I got you. That he did. I want to thank you for everything that you did for my family. The kind words and the hug at the end was the topper. 💙
Lydia D.
Unbelievable😲Service! Ryan was polite, personable, and professional! Had some great conversations the entire way. + He was able to maneuver his huge flatbed truck down my dark curvy and, and place it in front of my garage with ease! No other tow driver's have been able to do this. I will highly recommend Pratt's🤩Towing!
n8iv 386.
My daughters vehicle left her stranded. Pratts driver Aaron was there before the scheduled time. Picked up her vehicle and got it home. He was pleasant knowledgeable and represented his company well. Definitely deserves 5 stars.
Joseph S.
Aaron really helped me out! Spent 4 hours waiting for other area companies assigned by AAA, none of them showed up! Aaron showed up, brought me a gatorade, and gave me a lift to my hotel after dropping the car at the dealership. Pratt’s is fortunate to have such a diligent, thoughtful, and hardworking employee! Thanks Aaron!!
Andrew A.
We where stuck in the middle of nowhere in Ocala National Forest in a high top van. Hunter came in with a skid steer and got us unstuck and we couldn’t be more grateful! Hunter was so friendly and professional. Thank you so much Pratt Towing! Wish I could give more than 5 stars ⭐️ Service: Special vehicle towing
Kayla B.
Pratts towing and Darrell were so awesome fixed the flat tire on my RV went over and above expected service. Cannot say enough if you need help in Volusia county call Pratts towing they have the best service
Debbie E.
We, too, feel fortunate that Ryan from Pratt came to our service. Ryan is an incredible driver and was very helpful and professional, thank you
Caroline M.
Unfortunately, our car hit a large object in the road and incurred some major damage. The tow truck operator arrived and helped us not just by towing the car, but by ensuring we had a ride back to the hotel, and by checking in on us later with details about the car. When your vacation plans are thrown for a loop, it is nice to have an operator who can ease some of your worries. I really appreciated their help!
Malinda Q.
My business was recently referred to Pratts for towing service, and our experience with them has been flawless and outstanding! Darrell, one of their drivers, is the best. Clear communication, very fair pricing, and immediate response time to showing up. They’re above and beyond the local competition. It’s nice to work with a tow company with a great attitude behind it, and people who want to help. We’ve used them several times now, and each experience has been 100%. Thanks for everything you guys do!!
Bridget S.
A big shout out to Pratts Towing and 1 of their drivers named Richard, (didn't get the other drivers name), in DeLand for being the only tow company out of 4 that took the initiative thru AAA to actually find me in the Ocala National Forest when their GPS and cell phones didn't work. Not once, but twice!!! Great dispatch team and over the top friendly drivers who went the extra mile. Actually many extra miles and hours and above and beyond effort to help me, my mom and my aunt. Thanks y'all!
Debbie R.
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